NightLuck Privacy Policy

At NightLuck, we take the protection of your personal data seriously, and this Privacy Policy explains how we collect, use, store and safeguard information when you visit nightluck.com or use our services. NightLuck Online Casino is operated by Win Top Ltd, registration number 16122, with its registered office at Hamchako, Mutsamudu, Autonomous Island of Anjouan, Union of Comoros, under licence No. ALSI-202509029-FI1. By creating an account or browsing our site, you agree to the practices described below.

Information We Collect

We at NightLuck collect personal data that you provide directly when you register, make a deposit, request a withdrawal, or contact our support team. Our NightLuck platform also automatically gathers technical and behavioural data as you browse and play.

• We collect identity details such as your full name, date of birth, address, phone number and e-mail address
• We gather financial information including payment method details for deposits made through PaysafeCard, Apple Pay, Google Pay, credit card, Sparkasse, Deutsche Bank, Postbank, Revolut, online banking, or cryptocurrencies such as Bitcoin, Ethereum, Solana and others
• We record gameplay activity, wagering history, bonus usage and VIP qualification metrics including Stars and Gems
• We track technical data such as IP address, device type, browser, and language settings used through our flag selector
• We may collect verification documents, including photo identification and, where required, video verification recordings

How We Use Your Data

Here at NightLuck, we process your personal data for several legitimate purposes connected to running NightLuck Online Casino safely and lawfully. Our use of your information is limited to what is necessary to deliver our services and meet our regulatory obligations.

• We use your data to verify your identity and age before allowing you to register or withdraw funds
• We process your information to administer deposits, withdrawals, bonuses, and loyalty rewards such as Chips, cashback and rakeback
• We analyse your activity to detect fraud, money laundering, or breaches of our terms
• We use your contact details to send service communications, including account notifications and, where you have consented, promotional offers such as our Tuesday Reload or WinStreak campaigns
• We may contact you by e-mail or phone, including for withdrawal verification; if you cannot be reached within two weeks of a withdrawal request, your account may be locked

Legal Basis for Processing

We at NightLuck process your data based on the performance of our contract with you, compliance with our legal and licensing obligations, our legitimate interests in preventing fraud and securing our platform, and, where applicable, your consent for marketing communications. Our NightLuck Casino operations are conducted under licence No. ALSI-202509029-FI1, and we retain records as required by that licence.

Sharing Your Information

Our commitment at Night Luck is to limit the sharing of your personal data to what is necessary. We may share your information with the following categories of recipients:

• We share data with payment providers and banks to process your deposits and withdrawals
• We share information with identity verification and fraud-prevention services
• We disclose data to regulators, courts or law enforcement agencies where we are legally required to do so
• We may share data with our game providers, among the roughly 120 studios featured on our platform, solely to the extent needed to operate games and detect irregular play
• We do not sell your personal data to third parties for their own marketing purposes

Restricted Jurisdictions

NightLuck Online Casino does not accept players from a list of restricted countries, which currently includes Afghanistan, Belarus, Curaçao, Cyprus, Estonia, Iran, Iraq, Israel, Lithuania, Malta, the Republic of Moldova, Myanmar, Romania, Russia, North Korea, the Netherlands, Sweden, Ukraine including Crimea, the United Kingdom, the United States of America, Cote d'Ivoire, Armenia, Georgia, the Netherlands Antilles, all FATF blacklisted countries, and any other jurisdiction we deem prohibited. This list is not exhaustive and we may amend it at any time. If you access our services from a restricted jurisdiction, we reserve the right to suspend your account and limit our processing of your data to compliance purposes only.

Data Retention

We retain your personal data for as long as your account with NightLuck remains active, and for a further period afterward as required by our licensing obligations, anti-money-laundering rules, and applicable law. Where we have processed verification documents or transaction records, we keep these for the statutory period even after account closure.

Cookies and Tracking Technologies

We at NightLuck use cookies and similar technologies to operate our storefront, remember your preferences such as your language selection, and understand how you interact with our games and promotions, including the Drops & Wins jackpot and our Premium Shop. You can manage cookie preferences through your browser settings, though disabling certain cookies may affect the functionality of our site.

Data Security

Our NightLuck security measures include encryption, restricted access controls and regular monitoring designed to protect your personal and financial data from unauthorised access, loss or misuse. Despite these safeguards, no method of transmission over the internet is completely secure, and we encourage you to protect your own login credentials.

Your Rights

Depending on your jurisdiction, you may have rights regarding the personal data we hold about you. We at Night Luck aim to respect these rights wherever applicable.

• You may request access to the personal data we hold about you
• You may ask us to correct inaccurate or incomplete information
• You may request that we delete your data, subject to our legal retention obligations
• You may object to or restrict certain processing, including direct marketing
• You may withdraw consent for marketing communications at any time

To exercise any of these rights, you can contact our support team at [email protected], available 24/7 through live chat and e-mail.

Account Verification and Communication

We may request verification documents, including identification and proof of payment method, before processing withdrawals. Our NightLuck Casino team may also conduct phone or video verification where necessary to confirm your identity and protect against fraud. You agree that we may lock your account if we are unable to reach you within two weeks of a withdrawal request.

Children's Privacy

NightLuck Online Casino is intended only for individuals who meet the minimum legal gambling age in their jurisdiction. We do not knowingly collect personal data from minors, and we will delete any such data if we become aware of it.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. We encourage you to review this page periodically. Your continued use of NightLuck Online Casino after changes are posted constitutes your acceptance of the revised policy.

Contact Us

If you have questions about how we handle your personal data, or if you wish to exercise your rights, please contact our support team at [email protected]. Our NightLuck support channels are available around the clock via live chat and e-mail, with priority support offered to higher VIP levels.